TL;DR (generated, confidence: high)

The Noise Complaints Dashboard displays noise complaint data collected from the Report a Noise Concern website and 311 service starting July 2025, allowing users to explore trends by complaint category, geographic location, and time period using fiscal year and quarter filters.

Key points:

Dashboard includes About Tab, Overall Complaints (trend view), Complaints by Category (music, traffic, mechanical, construction), and Heatmaps (geographic distribution). (Noise Complaints Dashboard ↗)
Filter by fiscal year and quarter using dropdown menus; hold Ctrl (Cmd on Mac) to select multiple items. Clearing all quarter filters displays full fiscal year data. (Noise Complaints Dashboard ↗)
Data collection began July 1, 2025 from Report a Noise Concern form and 311 service requests; dashboard updates monthly. (Noise Complaints Dashboard ↗)
Fiscal year runs July 1 to June 30 (FY 2025-26: July 1, 2025 to June 30, 2026). Quarters: Q1 (Jul-Sep), Q2 (Oct-Dec), Q3 (Jan-Mar), Q4 (Apr-Jun). (Noise Complaints Dashboard ↗)
Pre-July 2025 complaints not displayed in dashboard; historical data available through Records Requests Portal. (Noise Complaints Dashboard ↗)
Email and non-form complaint channels excluded from dashboard due to lack of standardized data, verification, and formatting. (Noise Complaints Dashboard ↗)

Entities: product: Noise Complaints Dashboard | endpoint: Report a Noise Concern · Records Requests Portal | system: 311 service | version: Fiscal Year 2025-26 · July 2025

Noise Complaints Dashboard

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Source: Noise Complaints Dashboard ↗ Last modified: Sun, 19 Apr 2026 20:04:41 GMT

Understanding Noise Complaint Data

The Noise Complaints Dashboard provides a snapshot of noise concerns received by the City. It displays data about the volume of noise reports, the types of noise disturbances, and the geographic distribution of reported concerns. Users can explore trends over time and compare data across categories to better understand community noise issues.

Getting Started

What's in the Dashboard

About Tab: Contains a description of the dashboard and links to additional resources.
Overall Complaints: Displays the total number of reported noise concerns over time, with the ability to view trends by reporting period.
Complaints by Category: Breaks down reported noise concerns by category, such as music, traffic, mechanical noise, construction noise, across selected time periods.
Heatmaps: Displays the distribution of noise reports on a map of the city so users can see where complaints are most frequently reported.

How to Use Filters

Users can refine the data shown by selecting the fiscal year and quarter from dropdown menus. To select multiple items in a dropdown list, hold down the Ctrl key (Command key on a Mac) while clicking the desired additional options. If all quarter filters are cleared, the dashboard will display data for the full fiscal year selected.

Each fiscal year runs from July 1st through June 30th of the following calendar year. For example, Fiscal Year 2025–26 begins on July 1, 2025, and ends on June 30, 2026.

Quarter 1 (Q1): July 1 – September 30
Quarter 2 (Q2): October 1 – December 31
Quarter 3 (Q3): January 1 – March 31
Quarter 4 (Q4): April 1 – June 30

Data Sources and Updates

In July 2025, at the start of fiscal year 2025/2026, the noise program transitioned to a new smart complaints form, the Report a Noise Concern ↗ website. All data displayed in the dashboard is collected from such online form and 311 service requests. The dashboard shows data collected from that time onward, with updates added monthly to keep it current.

While the city maintains records of complaints received before fiscal year 2025, these are not reflected in the dashboard. Data or statistics from previous years can be requested through the Records Requests Portal | Porand.gov ↗

Important Note: Noise complaints received via email or other channels are not incorporated into the dashboard and cannot be incorporated in the future. This is because the dashboard is designed to track and analyze complaints submitted through the Report a Noise Concern ↗ website or 311 service requests, which provide standardized information and ensure accurate, consistent data. Complaints from other channels may lack essential details, verification, or formatting required for reliable reporting and updates.